Ever since the president of South Africa, His Excellency, Cyril Ramaphosa announced the Special Social Relief of Distress (SRD) grant which also known as unemployment grant as a way to cushion the populace who are not having any sources of livelihood.
Millions of applications were received from the people for which SASSA has to sort out all these data and make sure only deserving people are paid that stipend for sustenance.
Now the problem has been since 11th May, 2020 when the application was officially announced up to now more and more people who applied have not been able to go through the verification process in order to receive their cash. What does srd status mean?
Something which was supposed to help alleviate people and support them has taken more than expected.
Checking Status SRD R350
Sassa instituted an online system where applicants can check the state of their applications at the website below.
It turned out that most of them are on pending others approved.
The Process All Applications Go Through
But before the status terms are explained, let’s diverge a bit as to the process all applications go through before payout.
- Once the application is submitted it goes through a system for screening and verification process before payment is made.
- The Home Affairs department will have to verify the authenticity of the ID submitted.
- After that, the South African Revenue Services (SARS) will also verify if you have any form of employment or already subscribed to any government-funded grants or bursaries.
- After all, if you meet the requirements Sassa will then clear you for payment
- When it comes to payments, Sassa will request from the applicant how he or she has to be paid through an SMS containing the link.
- The applicant provides the bank account details or if no bank account, you can use e-wallet registered in your name as Sassa cannot guarantee if the number provided by the applicant is for her or him.
- Sassa has also made arrangements with South Africa Post Office so that those people can go there for their stipend with their ID card.
STATUS TERMS EXPLAINED
Below are few things we have gathered concerning the status of the Special Social relief of distress grant.
- SUBMITTED: This indicates that your application is successfully submitted. It is an acknowledgment receipt.
- PENDING: Pending means the application is going through the screening or verification process which is yet to be completed. As explained in the above, it will go through Home Affairs, SARS, before coming to Sassa to process payments. This is where the problem lies. After the screening, if it is found that the person does not qualify, Sassa does not inform the applicant. Most people have complained about why their statuses have remained in PENDING for almost a month now. Always the answer remains the same. Others also wonder why those who applied a few weeks after they applied are receiving their approval messages to submit their bank accounts details? It gives an indication that there seems to be an approval algorithm SASSA might be using which is not known to the general public.
- APPROVED BUT NO SMS: According to Sassa, if your status says approved but not received SMS to submit your banking information, just relax and wait patiently for the approval message. At first, they said, it takes 3 days to process, but later they said 7 days and as at now, reports indicate it can take more than the 7 days. But the applicant can rest assured that their SMS will be.
- Approved with payment Dates but no payment yet: Here, the applicant has submitted successfully the bank account and given payment date which has elapsed. If your condition is like this, please be patient and keep your phone active for the payment message or sometimes you can check your bank accounts to see.
- SASSA has assured all applicants to be more patient with them as every applicant will be sorted out accordingly.
Sassa official hotline 0800601011 is almost always busy and people find it difficult to get through.
You can also follow Sassa through official Facebook and Twitter Pages for assistance. You can also direct message (DM), Sassa, on Twitter for a quick response. For their Regional offices, please follow this link (SASSA Contact Details) for more information.
REASONS CONTRIBUTED TO THE DELAY OF SRD GRANT OF R350
SASSA has explained the reasons that have contributed to the delay
- Some applicants applied using multiple channels. SASSA has to sort out all these in order to only one.
- It is not only SASSA that screens or verifies the submitted information by the applicant but, other government departments such as the Home Affairs and SARS have a hand it.
- At the time the application started, they had a small number of workers at work due to the lockdown and the social distancing protocols.
- A huge volume of applications was received. According to sources at SASSA, they received approximately 13 million applications across different channels. All duplicate applications were identified and deleted. A total 6, 578, 762 single applications remained. Out of that number, 3, 277, 660 applications have so far been rejected.
We are aware that there are so many questions regarding this srd issue and we are trying our best to get answers for our cherished readers. Please stay tuned and be informed