Since the introduction of the Special social relief of distress srd grant, sassa has been under serious pressure making sure that the grant is paid only to deserving people.
Payment Dates According to sassa
Most applications were initially declined, because according to sassa, they used certain old database of employment. It was later revealed that about 85% of the rejected applicants indeed qualified for the grant.
Now those who were lucky enough to receive their first payment for the month of May, the question they are asking is “what is the date for the second payment”?
After several checks from sources at sassa, it has come to light that, sassa does not have any fixed payments dates for the srd grant of R350.
In a reply to a question as to when the second payment will be effected, sassa said
There is no fixed payment date for the special COVID-19 SRD grant. Every month your application will be checked to verify if you still qualify for the grant. You will be paid each month, provided you still qualify for that month.”.According to sassa
What then can be inferred from that reply? It is clear that, there is no clear payment date approved or payment timetable for the srd grant of R350.
Moreover, every application will have to be screened every month to make sure the applicants still qualify.
For instance, if an applicant who has been paid in May get employed or have other sources of income in June , such a person will no more qualify for the grant.
SASSA has called on all the applicants to exercise great restraint as they deal with the issues because of high volume of applications.
Those Pending Since May
If you have applied for the srd grant of R350 since May and is still pending, then please sassa advise to contact them directly to investigate your issue for you. Their Hotline 0800601011 is what they are still asking people to call. Most people who have called this number could not even get through to speak to anyone.
This is why some wonder if sassa is really want to help these applicants. How can a whole national entity have just one Hotline serving millions of people? You only leave these people frustrated the more . Sassa should up their game and can even decentralised their system regarding this relief grant.
Why can’t they make use of their regional offices to respond to queries and address people’s pressing issues and investigate pertinent questions as soon as people.
Because of the lock down, most people have lost their source of livelihood and depend on some of these stipends.
Submitted Bank Accounts But No Payment Yet
If you have submitted your bank account details but you have not received your money in your account for more than three weeks, please sassa advise to call them to investigate your issue for you.
According to sassa, it takes 7 working days to process payments after bank accounts details s are submitted, but because of high volume of applications it might delay for more days.
They say, what has caused this mostly is the challenge or the failure of the verification of the bank account details. The bank account information does not match the applicant’s information submitted.
In such cases, the applicant is asked to go to the Post Office to collect his or her money. But they should only go there when they have received SMS asking them to do so.
Approved But No Pay Dates
If your srd R350 grant status says approved but no pay date, please exercise patience, it will be made known sooner than later.
SMS Link Failing when submitting bank accounts
If you have challenge sending your bank account details or when you click on the submit button and you receive fail reply, please you can use a different internet browser or clear your browser cookies or caches. You can also use a different phone.
If after all these, it keeps failing, then you will need to contact sassa immediately to resend the link or reset your account for you.
Contacting sassa For Quick Response
If you are having difficulty reaching SASSA Hotline 0800601011 as widely known, please make use of their social media pages avenues also.
You can contact sassa on Twitter and Facebook and inbox them your ID to investigate your issue for you.
Because there are lot pages and accounts pretending to sassa on social, you are advised to visit sassa’s official website sassa.gov.za, their Facebook page and Twitter page are found on the right sidebar of the website. Follow the link links there.
SASSA must however be commended looking at the number of people they so far been able to pay. Hopefully they will speed up the process and bring some real relief to the people.
As at Sunday, 19th of July, 2020, most people have had their srd grant approved with payments dates set as 22nd July 2020.
It is clear that subsequent payments will be much more smoother than the previous ones.
Keep following us for more up-to-date information on srd and sassa payment.