SASSA added Frequently Asked Questions (FAQ) to its WhatsApp and online platforms.
In an attempt to make sure all the applicants have better understanding of how the system works, sassa has now seen the need to add a quick frequently asked questions to I take WhatsApp and online platforms.
This come in the wake of agitations among applicants who seems to have no where to turn to when faced with challenges regarding the special social relief of distress grant which was announced by the president couple of months ago.
As we write this piece, most people have still not received their first payment grant since May 2020.
Some too have been declined by reasons they have no idea of or what they can also do in order to receive some form of financial incentive or support.
In a Facebook post, sassa has laid down all the procedures that can help one to find real time answers to some of the mostly asked questions about the srd grant of R350.
Below is post, you can have a read to satisfy your curiosity.
Covid19SRDGrant Frequently Asked Questions (FAQ’s) have been added on the SASSA Whatsapp Line for your convenience:
Add & Save “082 046 8553” to WhatsApp and type “SASSA”
Then type “FAQ”
“Select the Frequently Asked Questions Category”
- Qualifying Criteria for Social Relief of Distress
- How to Apply for the SRD grant
- Status of my application
- Banking and payment related queries
- Multiple applications and Rejections
- SASSA Contact Centres
FAQ’s have also been added on the srd.sassa.gov.za website #SASSACARES