How to update/Change your Personal Info for SRD R350 if Declined
In an attempt to improve their response to the challenges face by some applicants of the ongoing temporal Social Relief of Distress grant if R350, SASSA has introduced a new avenue to help those who were declined on the basis of information mismatch.
This come a day after giving a chance to people who would want change their payment options to their preferred bank account.
When you open the link scroll down to the last section of the page with heading “Request Name and Surname Update”
Enter your ID number, Names and Surname in the spaces provided and click on Submit button. It must however be noted that, the name must be accurate and must be the same as you have on your ID or Smart ID. Failure to do so will still make your application be rejected.
Below is the message SASSA wants to have your attention :
Request Names and Surname update ” applicants who’s SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated. Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card. Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.”