Breaking News :SASSA Sends Lifeline to Rejected COVID-19 Grant Applicants


SASSA Sends Lifeline to Rejected COVID-19 Grant Applicants

The South African Social Security Agency (SASSA) has taken a decision to relook declined COVID-19 grant applications and get to the bottom of the reasons for rejection. The high numbers involved raised questions and SASSA decided that it would be wise to reconsider these before subjecting them to an appeal process, which comes at a cost and resultant delays, given the urgency to pay out the grant during these trying times for poor people impacted negatively by the national shutdown.

In early June close to 50% of processed applications did not qualify in terms of the criteria. Over 70% of those that did not qualify were either receiving or qualifying for UIF benefits according to the database that SASSA was using then to sift through the applications. Subsequently, SASSA took a decision to request an updated database to reconsider the declined UIF cases instead of advising the aggrieved applicants to follow the appeals route.

Out of this reconsideration process it emerged that 85% of the UIF cases which were previously deemed not to be qualifying, actually qualify. They have been approved and are being made aware of this development individually as and when such favourable decision is reached. Everyone affected will receive an SMS requesting them to provide their banking details. It is important to respond to the SMS as quickly as possible and to follow the link provided. Approved applicants are reminded that the link cannot be shared with others, as it is linked to a specific ID number for security reasons.

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More than two and a half million applicants have already been paid so far from over 3.2 million who applied for the COVID-19 grant. “Updating the UIF database has brought such a relief to us and the affected beneficiaries, the numbers will rise daily until we have paid all deserving individuals who were previously declined”, said Totsie Memela SASSA CEO. She added that SASSA is working with the Department of Social Development to finalise the modalities of the appeals process for applicants who still feel that their applications were rejected unfairly. The appeals function will be added to the website as soon as the relevant framework has been approved.

Issued on behalf of the South African Social Security Agency


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21 thoughts on “Breaking News :SASSA Sends Lifeline to Rejected COVID-19 Grant Applicants

  1. Would like to know why was I declined when I am not even work i g & i am not collecting any from any other sources & don’t collect any Uif, so why i was declined & i have given my correct details my I’D number is 7601030020083, my name is Somayya Essop

    1. I like to know why I was declined when I’m not working and I’m not getting any income

    2. I want to know why I didn’t get the money of those declined month because you given me less money

  2. Would like to know as to why was I been declined when I am not even working, I don’t collect any money from any other source, I don’t collect any Uif, but why i was
    declined, I have given my correct details when i applied. My OD number is name is Somayya. My surname is Essop
    My adress is 26Twinkle Terrace Arena park chatsworth. My cellphone number is 0796232639

  3. I am registered applied my name is on my IDGaliems kanasashi since then I never received msg or sms moys fails e website so wanna kno if I sm approved

  4. Good morning why is my status declained,i dint get money from work or even uif
    Please i want to know,like it is i kan not even get an job so i pending on that money
    My wife also on pending she gets money for May and nothing yet

  5. I would like to no why I have not received any response from your system and I have not been working for a few years please let me know if I can get the Sassa Grand because I have a response illy I have 4children to look after I would like to be help with this Grand the GOVERNMENT provide for us

  6. Hi I m Eunice kweba my application no is 725275 I applied for srd Grant since may 15 I never get any response till now when I check my status says may declined ,June, July,September declined because of irp5 registered and August declined because of alternative source of income identified and its confusing me because I never register anything with SARS and I don’t have any source of income .

  7. I applied for srd grant since may declined may ,June,July ,September reason irp5 registered and August declined because of alternative source of income identified and I don’t know where this come from any one can help please My no is 0604869923 I don’t know what to do.

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